Assisting Families of Inmates (AFOI) is a non-profit dedicated to improving the lives of incarcerated individuals and their families. Hofbauer Consulting’s partnership with AFOI began with building, testing, and piloting the learning management system that supports their “Milk and Cookies” program.
AFOI’s Mission
We serve families of the incarcerated with evidence-based programs providing meaningful visitation, family support and children’s services.
Rapid Response to Meet Rigorous Requirements: Piloting a New Approach to Post-Incarceration Family Reunification
The technical requirements were intricate, demanding a responsive interface on all devices, including outdated systems and browsers. Moreover, the LMS had to monitor progress both online and offline, manage multiple course versions for diverse age groups, and integrate unique quiz interfaces within a storybook narrative.
In addition, AFOI and the VCCW had unique KPI’s that the system needed to automatically track and generate custom reports for program management and grant reporting. Despite the complexity, Hofbauer Consulting’s timely intervention and meticulous attention to detail exceeded expectations. Through collaborative efforts, they effectively addressed the requirements, setting the stage for a successful launch.
Powering “Milk and Cookies” with an Interactive, Easy-to-Use LMS and Tailored Data Insights
The system also supported scheduling content releases, allowing participants to revisit completed content. Most notably, the system was responsive and performant regardless of device and bandwidth constraints and built to scale to meet the statewide demand AFOI envisions for the program.
Collaborative Solutions Under Time Constraints: Overcoming Complex Content Challenges for the Milk and Cookies Program’s Successful Launch
Implementation of this solution involved close partnership with the content specialists, Yukon Learning, under a tight timeline. The most significant roadblock AFOI encountered that the previous vendor wasn’t able to overcome was the complex content interactions and data tracking requirements. To overcome this hurdle and ensure interactions were smooth, user-friendly, and tracked accurately Hofbauer Consulting supported the Yukon Team and the MAC project with extensive testing for each of the elearning modules.
Thanks to Hofbauer Consulting’s swift and comprehensive approach, the Milk and Cookies program successfully launched on time with a robust and finely tailored LMS in place. Moreover, they also helped the client choose cost-effective devices for program participants, ensuring a delightful experience for users and saving the program thousands of dollars.