WEBSITE CONCIERGE PROGRAM

MAKE YOUR WEBSITE WORK FOR YOU.

Hofbauer Consulting is pleased to offer an exclusive Website Concierge Program. Simply put, this program adds a website expert to your leadership team that cares about your website and your company’s success as much as you do.

OUR MANAGED SOLUTION

Our mission is to provide you with comprehensive hands-on project management, design and development expertise, and technical support throughout this project including after it is launched and live in production. We provide the following as a core part of our offering to each of our clients:

CUSTOM DESIGNED PAGE TEMPLATES

We work with your team to create a branded experience that highlights your message.

Open-Source WordPress System

WordPress is a powerful management system that can expand with  your organization.

Mobile-Friendly Responsive Design

Works on all devices and browsers with content resizing to optimize the viewer experience.

Drag & Drop content Editor

Very power, easy to use editor including dozens of preloaded components.

Premium Hosting & Support

We offer simple, integrated plans that include design, hosting, training and ongoing support.

data security & SSL certificate

Our hosted websites include a SSL certificate that encrypts and protects all transferred data.

NIGHTLY OFF-SITE BACKUPS

We backup your entire website and data every night and retain multiple days of both.

Training & Admin Support

Our hands-on support ensures that your team is empowered to manage your own website.

OPTIONAL MODULE EXAMPLES

Below are just a few examples of the types of system integrations we can offer on your website. We can combine any of these as well as a myriad of other add-ons based on your organization’s needs.

Event Calendar & registration

business directory With Maps

ecommerce & Payment Gateway

Learning Management system

embedded donor / Payment forms

Membership Area with Login

User / CONTACT Management

Help System / Ticket Management

Appointment Management

Volunteer Management System

AFFORDABLE MONTHLY PRICING

We believe in fair and transparent pricing and our monthly Website Concierge Programs scale to fit the needs and budgets of most small to mid-sized businesses and nonprofits. Rather than unpredictable project bills, we simply charge you monthly for the appropriate plan and support level. We require a 12-month commitment for all plans.

COMMON QUESTIONS

TYPICAL PROJECT SCHEDULE

In our experience, most website buildout projects take at least 3 months from start to launch. This is largely dependent on the client’s availability, review cycles, the amount of content in question, and ongoing engagement and commitment to the project timeline all parties agree upon.

EXAMPLE SCHEDULE

Week 1: Kickoff

Week 1 – 4: Content Audit & Materials Gathering (HC & Client)

Week 2 – 6: Design Templates (HC), Content Modifications (Client)

Week 6 – 10: Content Integration (HC)

Week 10 – 12: Integrated Content Review and Updates (Client & HC)

Week 12: Launch

Expedited delivery is an option for an increased monthly price and based on current availabilty.

HOSTING & SUPPORT

Our clients have our ongoing support after the launch of their website. WordPress releases upgrades at least monthly and these systems require regular upgrades in order to function correctly and ensure the latest security measures are in place.

KEY BENEFITS OF HOSTING WITH US

  • 99.9% uptime guarantee
  • Fast, super secure servers
  • Reliable, personalized customer service

BASIC CONTRACT TERMS

We require a 12 month commitment to the Concierge Program. Upgrading from one plan to another is possible at any time. You may cancel your plan with 60 days written notice after your initial 12 month period. These additional terms and conditions apply.

BILLING

For all ongoing payments, Hofbauer Enterprises, LLC requires the use of the autopayment service via Square (credit card or debit card is required). Clients will be charged the agreed upon monthly amount within 2 business days of the monthly billing due date. There will be a 10% late fee for any payments not received within 30 business days of the due date. All payments are to be made to Hofbauer Enterprises, LLC.

WHAT’S NEXT

Let’s schedule a brainstorm to discuss your project and how we can help.

Use the form below to request a FREE personalized 30-minute phone consultation.

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OUR CLIENTS
We've helped a wide range of organizations accomplish a wide range of things. Here are a few teams we've helped recently!
We also have the pleasure of providing pro bono assistance to several community partners who empower our entrepreneurial ecosystem including:
OUR AWARDS & HONORS
Over the past 20 years, our team has been recognized by local, national and international organizations for excellence in design and entrepreneurship.

3x Webby Awards

The Webby Award is the leading international award honoring excellence on the Internet. Established in 1996 during the Web’s infancy, The Webbys is presented by the International Academy of Digital Arts and Sciences (IADAS).

8x Adobe SOTD Awards

The former Adobe Site of the Day Award recognized projects based on strong visual design, technical execution, usability, interesting and/or timely content, ROI and benefit to the organization as well as overall innovative use of Adobe products.

Dell/NFIB Small Business Excellence Award

Metropolitan Business League Extraordinary Startup Award

Venture Forum’s RVA Company To Watch

Virginia Governor’s Entrepreneur of the Year

Style Weekly's Top 10 Richmond Web Designers

WE'RE EXCITED TO HEAR FROM YOU
CALL US
PHONE: (804) 335-4688
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LET'S GET STARTED. CONTACT US

Use the form below to schedule a FREE 30-minute consultation call.

© 2019 Hofbauer Enterprises LLC